Support & FAQ

Frequently Asked Questions

Real answers about the verified list, guest posts, niche edits, diversity packs, your dashboard, and how to get support — organized by service so you can find what you need fast.

No contracts, cancel anytime
PayPal, crypto & card accepted
48-hour stats-match guarantee

General & Ordering

The basics before you check out.

What does SerpGrow do?

We’re a full-service SEO and link building agency, in business since 2019. We run four core services — a daily-updated GSA SER verified target list, guest post outreach, curated niche edits, and link diversity packs — plus broader SEO and internet marketing work, all managed through one client dashboard.

How do I place an order?

Pick a service from the Services page, choose a plan or package, and check out with PayPal, card via Stripe, or crypto. Access or intake details are delivered right after payment confirms.

What payment methods do you accept?

PayPal, Visa/Mastercard/Amex via Stripe, and most major cryptocurrencies.

Do you offer refunds?

The GSA SER Verified List is covered by our 48-hour stats-match guarantee — if the list doesn’t match our published stats, or you never got access, email us within 48 hours for a full refund. One-time services like guest posts and niche edits are custom work, so refund eligibility depends on how far along the order is; reach out and we’ll work with you. Tier 2 Links orders are non-refundable once posting has started.

Is there a contract or subscription commitment?

No. The GSA SER Verified List is billed monthly (or in 3/6-month blocks at a discount) and you can cancel anytime. Guest posts can be a one-time placement or a monthly 10-pack. Niche edits and tier 2 links are one-time, project-based orders with no contract.

Your Client Dashboard

Every order includes access to a white-labeled Agency Handy dashboard.

What is the client dashboard?

It’s your Agency Handy-powered portal included free with every order. Track order status, view and pay invoices, approve deliverables, open support tickets, and share files with our team — all in one login.

How do I log in?

Head to the Dashboard page and use the login link. Your invite is sent by email as soon as your first order is placed.

What can I do inside the dashboard?

See real-time status on every project, download invoices and receipts, approve or give feedback on deliverables, upload target URLs or anchor text for an order, and message our team directly through support tickets.

GSA SER Verified List

Daily-updated verified target lists, synced to your Dropbox. See full details →

Are these really verified, or just identified?

Verified means our servers posted and confirmed the link live. Identified targets sit in a separate, clearly labeled folder so you always know which is which.

How often is the list updated?

Continuously, 24/7 — the folder changes daily, often several times a day, with a live timestamp published on the service page.

Which captcha solver do I need?

GSA Captcha Breaker is the primary solver, XEvil secondary. With that stack and working proxies you can expect a solid verified rate.

Is this safe for Tier 1 / my money site?

We recommend using this list for Tier 2 and Tier 3 campaigns. For Tier 1, use contextual platforms (articles, wikis, social networks) and build links to your tier 1 properties, not directly to your money site.

Do I need private proxies?

Public proxies (included) work fine for scraping and testing. Private proxies will always outperform them for sustained posting volume — bring your own for heavy posting.

Can I check list quality before I subscribe?

Yes — the service page publishes a dated, live stats table broken out by platform, so you see exactly what’s in the folder before you pay.

What’s the difference between the plans?

Same list, same daily updates, same guarantee on every plan. Longer terms just cost less per month: $65/mo on 1 month, $55/mo on 3 months, or $44.50/mo on 6 months.

Is the list shared with other buyers?

This is a shared members list — group buys and account sharing are not allowed, and we monitor for abuse.

Guest Post Outreach

Manual outreach to live sites. You pick the DA range. Writing, pitching, and publishing included. See full details →

How long does it take to get my guest post published?

Usually 15–20 days from the brief. Premium (DA 40–60) can take longer. If it will, we say so up front.

Can I approve the article first, or send my own?

No. Editors have their own quality bar, and a client draft usually gets the pitch rejected. We write it for that site. Dead links are replaced free.

What DA ranges can I buy?

Real sites with real traffic in your niche. Packages run DA 10–20, 20–30, 30–40, and 40–60, from $179 one-time. Monthly 10-packs are available for agencies.

Is the link dofollow?

In most cases yes, though it depends on the individual site’s editorial policy. Link type is disclosed in your final report.

What’s included in the link report?

A full report of every site your content was featured on, along with the live URL, once your campaign is complete.

How is this different from Curated Niche Edits?

Guest Post Outreach creates brand-new content published specifically for you. Niche Edits place your link into existing, already-indexed content on an aged page. Both are legitimate strategies — the right choice depends on your budget and timeline.

Curated Niche Edits

Your link goes into an aged, already-indexed article. You pick the referring-domain band. See full details →

What is a niche edit, exactly?

A niche edit is a link placed into an already-published, already-indexed article on an established site, rather than a brand-new post. Your link gets added into relevant existing content.

Why is a niche edit different from a guest post?

With a niche edit you save on content costs and benefit from a page that’s already indexed and often already getting traffic. Guest posts create new content; niche edits place links into content that already exists.

Can I pick the exact article?

No. The editor decides which existing post the mention fits. We prospect for topical relevance first. You get the live URL in the report.

What if the link dies?

We contact the editor first and replace it if it stays down.

What RD bands can I buy?

RD 100+, 400+, 1,000+, or 2,000+. Singles start at $119. Bulk 5/10/15/20 packs are on the service page.

Is this link dofollow?

Usually, but the site’s editorial policy wins. Link type is listed in your report.

Link Diversity Packs

Mixed public-property links to diversify a profile and power your guest posts and niche edits. Do not point these at your money site. See full details →

Where do I send the URL and keywords?

After you order, send the URL and natural keywords. Point the pack at a guest post or niche edit, not the money site.

How long until the report is ready?

About 30 working days from the brief.

Are these safe to send to my money site?

No. These are public properties. Point them at tier 1 placements. A full report lands in your dashboard when the pack is done.

What’s the refund policy?

No refunds once an order has started.

What niches aren’t allowed?

No adult content and no niches involving illicit drugs.

Still Need Help?

How do I contact support?

Open a ticket from your client dashboard, use the contact form at serpgrow.com/contact, or email us directly — whichever’s fastest for you.

What’s the 48-hour stats-match guarantee?

For the GSA SER Verified List: we publish exactly what’s in the list, dated, right on the service page. If within 48 hours of getting access the list doesn’t match those published stats — or you never received access — we’ll refund you in full.

Still Have Questions?

Message us before you spend a cent — we’ll tell you honestly which service fits your campaign.